E-Commerce Consultation

Sometimes you need an outsiders perspective to fine tune the way your business runs, whether its a low conversion rate, low retention rate, unhappy customers or if all these terms are foreign to you.

I’ve run and managed 6 figure e-commerce stores since 2009, built countless e-commerce stores and even pitched on Dragons Den.

The process

  • Investigation.

    Once you give me the go ahead I will investigate issues with your site, this could include placing an anonymous order to track customer engagement, despatch times, packaging, ease of checkout etc.

    Testing the UI of your site, how easy it is to navigate and find products and information.

    Run speed tests, look for errors in the site and provide a full report of my findings.

  • Feedback.

    Once I’ve gathered information on pitfalls on your site I will provide a detailed report of improvements that can be made to improve the customers experience which should improve sales.

    These might be small tweaks to the site or how you deliver your product, through a video meeting we can discuss my findings and the best ways to implement positive changes to increase your conversion and retention rate.

  • Implementation.

    Now the real work begins, once you have the information to make positive changes to your business they need to be implemented.

    Whether thats using the services I can provide, such as graphic and web design, photography or providing you with contacts in the industry to enable you to produce the highest quality work.

Get a quote.

Tell me a bit about your project?

What is your site and what do you sell?
Where do you feel your site is struggling (if you know)

“What started as photoshoot gig has now turned into a Highly Valuable Mentorship Program in Ecommerce. Norman has schooled us in Product Packaging which in turn is resulting in a noticeable difference in Returning Customers in such a short space of time & continues to grow each week.“

We first got in contact with Norman via fiverr.com for a product photoshoot, once the first set of photos where delivered we knew we had our Forever photo guy, the quality and speed of Norman’s photography service was next to none, but that’s not the end of Norman’s Skills by a long shot, little did we know, literally! 

We then sent all 16 colours of this product to Norman to do the rest of them knowing we where in good hands with a professional. We’ve already seen twice as much interaction and engagement from our social media channels only due to using Normans Product Photos. 

What started as photoshoot gig has now turned into a Highly Valuable Mentorship Program in Ecommerce. Norman has schooled us in Product Packaging which in turn is resulting in a noticeable difference in Returning Customers in such a short space of time & continues to grow each week. He was able to completely Re-Haul our website which has seen a higher conversion rate already, due to the fantastic layout, user speed of our site & easier checkout for the customer. 

We are forever grateful for coming across Norman on fiver.com, we’ve lost alot of money & time due to other fiver.com freelancers not been anywhere near as qualified as stated. 

It honestly pays to get someone who lives and breaths what they do, with Norman you can see this from his other massively successful businesses, he’s in the mix day in, day out! 

Thank you brother

- Fionn Rogers / Ingadi CEO